Most of your customers are happy – they just never say so in online reviews. We get the positive reviews coming in, reply to every single one and take the sting out of the bad ones. Flat €270/mo · cancel monthly · no setup fee.
What changes when someone actually takes the time to manage reviews properly.
Four facts from recent studies – and what they mean for your business.
of consumers read online reviews for local businesses. Your rating is your shop window – seen long before your website.
more revenue per extra star, according to Harvard Business School's well-known Yelp study. Stars are money.
of consumers are more likely to use a business that replies to all its reviews. Silence costs you customers.
of your local Google ranking is driven by review signals, according to industry ranking-factor surveys. Reviews are SEO.
Sources: BrightLocal Local Consumer Review Survey · Harvard Business School (Luca, Yelp study) · Whitespark Local Search Ranking Factors.
Six building blocks that work together – from the first invitation to the monthly report.
More reviews for your local business, without nagging – we ask every customer while the experience is still fresh.
An unanswered review is a missed conversation – held in public, in front of your next customer.
One bad review won't sink you. Ignoring it might.
You'll never be the last to know what's being said about your business.
Google Business Profile is the core review platform – your industry decides which other review sites matter.
Customer feedback is free market research – we make sure you actually use it.
Five clear steps – you always know where things stand.
Every platform, every rating, every unanswered review – plus how you stack up against your three closest competitors.
Reply guidelines in your tone of voice, escalation rules for critical reviews, invitation flows. You approve everything once.
Invitations go out – email, SMS, QR at the point of sale. The first fresh reviews arrive within weeks.
Daily monitoring. We respond to reviews within one business day; critical ones escalated, policy-breakers reported.
A monthly report with rating trends, response stats – and what your customers keep telling you between the lines.
No tiers, no setup fee, no minimum term. €270 a month – cancel whenever you like.
Complete online reputation management, done for you – from invitation to reply to report.
Flat €270/month · cancel monthly · no minimum term · no setup fee · excl. VAT
Already included at no extra cost in the Growth (€1,470/mo) and Premium (from €2,490/mo) packages.
Only need the basics? Light review monitoring is part of our SEO service – this page is the full done-for-you version.
Two examples of what consistent review management achieves.
Three businesses from our client work – on what changed when their reviews were handled.
★★★★★Yves knows my restaurant and picks up the phone himself — no rotating account managers, no agency-speak. That's rarer than it should be, and it's why I've stayed.
★★★★★Direct access to the person running things, a proper conversation every week, and no fluff. For the first time the budget feels like it's working for us and not the agency.
★★★★★We're a small place on a small budget, and they treated us like it mattered. More guests find us now and book with us directly instead of through the booking sites — it's changed how the whole season feels.
The ten questions we get asked most about review management.
Got a different question? Email us directly →
Reviews build trust – these three turn that trust into enquiries.
Reviews are one of the strongest local ranking signals – pair them with full local SEO and the Maps Pack is within reach.
Explore SEOYour five-star reviews belong on your website too – as social proof exactly where visitors decide.
Explore conversion rate optimisationA strong rating makes every ad click work harder – people check your stars before they call.
Explore Google AdsA 15-minute call. An honest look at your current rating. No sales pitch.
Or email us directly: hello@brandboutique.cy